Website
Privacy Policy

Introduction

Conversionly LLC (“Conversionly,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our online and mobile resources, including our website and apps.

What We Collect

There are two types of information that we obtain from you online and then store and use: (i) non-personal information that’s collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide to us or that is collected automatically.

Voluntarily Submitted Information

If you participate in certain activities via our online and mobile resources, you may be asked to provide us with information about yourself. The types of personal information we collect in those situations include:

Identifiers: such as your name, email address, physical address, and phone number.

Professional Information: such as the business you are in.

Financial Information: such as your credit card information.

We do not sell, rent, or trade voluntarily submitted personal information with third parties.

Emails and Online Forms: When you send us an email or fill out an online form, such as a contact form, your email address and any other personal information (e.g., home address or phone number) included in the content of your message or attached to it are retained by us. This information is used to respond directly to you and to process your request.

Registering for an Account: When you register for an account, you submit personal information such as your name and email address, which we then retain. We use that information to create and manage your account and, in some cases, establish a password and profile to communicate with you via email.

Registering for Events: When you register for services, webinars, events, conferences, or programs that we host, you may submit the types of identifiers described above. If the event requires a fee, we may also ask you to submit credit card or other financial information. We use this information to register you for the event and send you communications regarding the event.

Community Features: Some of our online and mobile resources may offer social media-like community features, such as posting messages and comments, and uploading images or other files. If you choose to make use of these features, the information you post, including your screen name and any other personal information, will be in the public domain and not covered or protected by this Privacy Policy.

Automatically Collected Information

When you visit our online and mobile resources, basic information is passively collected through your web browser via tracking technologies, such as cookies, which are small text files that are downloaded onto your computer or mobile device when you access our online and mobile resources. This allows us to recognize your computer or mobile device and store some information about your preferences or past actions.

We use both voluntarily submitted and automatically collected information in accordance with applicable laws and our internal data retention procedures.

Who We Collect Information From

At Conversionly, we collect personal information from various groups of individuals in order to provide our services, enhance user experiences, and maintain our business operations. These groups include:

Website Visitors and Users: Individuals who visit or interact with our online and mobile resources. This group includes potential customers who are exploring our offerings or engaging with our website and online content.

Customers: Individuals who purchase our services or engage with us professionally. This group may include people who have registered for our events, utilized our services, or subscribed to our newsletters.

Employees and Job Applicants: This group includes our current workforce and those who apply for job openings. We collect and retain the types of professional or employment-related personal information you would expect an employer to have about its existing and former workforce, as well as new job applicants.

Vendors and Business Partners: Third-party vendors and business partners with whom we interact in connection with our contractual and business relationships. We collect basic business contact information from these parties and use it to manage, administer, and perform under our contracts with them, or share information about our products and services.

What We Consider Personal Information

Personal information generally refers to information that can be used to identify you or that can be easily linked to you. This includes information like your name, address, telephone number, and email address. Different jurisdictions may define personal information differently, such as under the California Consumer Privacy Act (CCPA) or the European General Data Protection Regulation (GDPR). We consider personal information in accordance with these definitions where applicable.

How We Treat Each Group’s Personal Information

The types of information we collect from each of these groups, and the ways in which we use and share it, vary based on the nature of our relationship with each group. For example, our handling of employment-related information for employees and job applicants is addressed in internal human resource documents or on proprietary workforce portals, while we describe our use of vendor and business partner personal information in our confidential contracts or internal vendor management portals.

How We Protect Collected Personal Information

Conversionly is committed to safeguarding your personal information. We have implemented a robust security program that includes technical, administrative, and organizational measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

Security Measures

Technical Measures: We use industry-standard encryption technologies to protect sensitive information transmitted online. This includes secure socket layer (SSL) encryption to protect data during transmission and firewall protection to prevent unauthorized access to our systems.

Administrative Measures: We have internal policies and procedures to ensure that only authorized personnel have access to personal information. Our employees receive regular training on data protection and privacy policies to maintain a high standard of data security.

Organizational Measures: We employ physical security measures to protect our facilities and data centers where personal information is stored. These measures include access control, surveillance, and regular security audits.

Limitations

While we take reasonable measures to protect your personal information, no security system is completely foolproof. We cannot guarantee that your information will be entirely free from unauthorized access, misuse, or alteration. In the event of a data breach, we have procedures in place to promptly address the issue and mitigate any potential harm.

Incident Response

In the event of a security incident involving your personal information, we have a dedicated incident response team that will work to identify, contain, and resolve the issue. We will also notify you and relevant authorities as required by applicable law.

Third-Party Security

We work with third-party vendors and business partners to provide our services. We require these third parties to adhere to similar data protection standards and enter into agreements that restrict their use of personal information solely for the purposes for which it was provided.

Who We Share Personal Information With

At Conversionly, we take your privacy seriously and only share your personal information in specific circumstances. We do not sell or rent your personal information to third-party data vendors or marketing companies. However, we may share your information in the following cases:

Affiliates: We may share your information with our affiliates. These companies will use your information in a manner consistent with this privacy policy, including to send you information about their products, services, or initiatives that may interest you.

Legally Compelled Disclosures: We may disclose your information, including personal information, when required by law, such as in response to court orders, subpoenas, or other legal processes.

To Prevent Harm: We may disclose your information when we believe it is necessary to protect our rights or property, other users, or anyone else who could be harmed.

Business Transfers: If Conversionly or any of our affiliates is acquired by or merged with a third party, your information may be transferred as part of the transaction. In such cases, the new entity will be bound by this privacy policy.

Vendors and Business Partners: We may share your information with our vendors and business partners with whom we have a contractual relationship. We strive to disclose only the information necessary for these third parties to perform their tasks. We require our vendors and business partners to adhere to standards that protect your personal information.

Our Standards for Vendors and Business Partners

We aim to bind our vendors and business partners to strict confidentiality standards through written contracts. We restrict what our vendors and business partners can do with the personal information we provide, ensuring it is used solely for the intended business purpose. We also attempt to prevent our vendors and business partners from transferring personal information out of the United States without our consent. However, we cannot guarantee that all vendors and business partners will agree to or fully comply with these requirements.

Your Rights and Options

You have certain rights and options regarding your personal information, which allow you to control how your data is used and disclosed. While you may need to provide personal information to access some features of our online and mobile resources, you can opt-out of certain activities, such as marketing communications. The specific rights available to you may vary based on your location and applicable data protection laws.

General Rights

Access: You have the right to access the personal information we hold about you. You can request a copy of this information and review it for accuracy.

Correction: If you believe any of the personal information we have about you is incorrect or incomplete, you have the right to request a correction or update.

Deletion: You may have the right to request that we delete your personal information. However, there may be circumstances where we cannot fully comply with your request, such as when the information is necessary to fulfill a contract, comply with legal obligations, or exercise our rights.

Opt-Out: You can opt-out of receiving marketing communications from us by following the opt-out instructions in our emails or by contacting us directly. However, even if you opt out of marketing communications, you may still receive transactional or service-related communications from us.

What We Collect from California Residents

When we collect personal information from California residents, we are subject to and must comply with the California Consumer Privacy Act (CCPA). The categories of personal information we collect may include:

Identifiers: Such as names, addresses, IP addresses, and similar identifiers.

Customer Records: Such as names, addresses, telephone numbers, and credit card information.

Commercial Information: Such as products or services purchased.

Internet/Electronic Activity: Such as browsing history and search history.

Geolocation Data: Including geographic coordinates and physical locations.

Audio, Video, and Electronic Information: Such as recorded communications or images.

Rights of California Residents

Under the CCPA, California residents have the following rights:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business or commercial purpose for collecting it, and the categories of third parties with whom it is shared.

Right to Delete: You have the right to request that we delete any personal information we have collected from or about you. There may be instances where we cannot fully comply with your request due to legal or contractual obligations.

Right to Opt-Out: You have the right to opt out of the sale of your personal information to third parties.

EU General Data Protection Regulation (GDPR)

What We Collect from GDPR Jurisdictions

We collect or otherwise obtain personal information from data subjects located in jurisdictions covered by the EU General Data Protection Regulation (GDPR). The categories of personal information we collect are similar to those already described. We rely on legitimate interest as the lawful basis for such collection, use, and disclosure. We do not sell your personal information or use it for automated decision-making.

Cross-Border Data Transfers and Third-Party Processors

If we transfer personal information from GDPR jurisdictions to locations not deemed by the European Commission to have adequate privacy protections, we do so in compliance with GDPR requirements.

Rights of Data Subjects in GDPR Jurisdictions

Under the GDPR, data subjects in GDPR jurisdictions have the following rights:

Right to Transparency: You have the right to clear information about how your personal information is used.

Right to Access: You have the right to access your personal information and obtain a copy of it.

Right to Correct and Delete: You have the right to correct inaccurate information or request deletion of your personal information.

Right to Restrict and Object: You have the right to restrict or object to the processing of your personal information.

To exercise your rights under GDPR, please contact us at support@conversionly.io. Your ability to exercise these rights is subject to certain conditions and exemptions under the GDPR.

How to Exercise Your Rights

If you wish to exercise any of your rights, please contact us at support@conversionly.io. We may ask you to provide certain information to verify your identity before we process your request. We will respond to your request within the time frame required by applicable law.

Children’s Privacy

At Conversionly, we are committed to protecting the privacy of children. Our online and mobile resources are not intended for children under the age of 13, and we do not knowingly collect personal information from them without verifiable parental consent, as required by the Children’s Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at support@conversionly.io. We will take appropriate steps to delete such information from our systems.

How We Handle Children’s Data

We do not knowingly market our services or products to children under the age of 13. In the event we inadvertently collect personal information from children under the age of 13, we will immediately take action to remove such information from our systems and ensure it is not used for any purpose.

Parental Control

Parents and guardians should be aware of their children’s online activities and educate them on the risks of sharing personal information on the internet. We encourage parents and guardians to actively monitor their children’s use of online resources to ensure their safety.

Teenage Users

Our online and mobile resources are also not intended for use by individuals between the ages of 13 and 18 without the supervision of a parent or guardian. If you are a minor between the ages of 13 and 18, you should seek permission from a parent or guardian before engaging with our online and mobile resources.

Right to Change This Privacy Policy

Conversionly reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any such updates or modifications will be effective upon posting the revised policy on this page with an updated effective date. We encourage you to periodically review this page for the latest information on our privacy practices.

Effective Date

The effective date of this Privacy Policy is posted at the top of this page. This policy replaces any prior privacy policy or statement that we may have provided regarding our handling of personal information.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the following information:

Mailing Address

Conversionly LLC

1417 Sadler Rd. #238

Fernandina Beach, FL 32097

Email

support@conversionly.io

Response Time

We aim to respond to all inquiries within a reasonable time frame and will do our best to address your concerns in accordance with applicable laws.

Note

When contacting us, please provide sufficient information to identify yourself and the nature of your request, so we can respond effectively.

Communications with You and A2P 10DLC Compliance

At Conversionly, we strive to communicate effectively and appropriately with our customers. This section outlines the methods we use to communicate with you and how we comply with applicable messaging regulations, including the A2P 10DLC standards.

Communication Methods

We may use various methods to communicate with you, including:

Email: We may send you transactional or marketing emails based on your preferences or actions, such as signing up for our services or subscribing to our newsletters. You can opt-out of marketing emails at any time using the unsubscribe link provided in the email.

Phone Calls and Text Messages: We may communicate with you via phone or text messages, especially for time-sensitive information or marketing purposes. By providing your phone number, you consent to receive communications through this channel, including potential automated calls or messages.

Direct Mail: In some cases, we may use traditional mail to send you information or marketing materials.

A2P 10DLC Compliance

We comply with the A2P 10DLC regulations established by the telecommunications industry to manage application-to-person (A2P) messaging in the United States. This includes adhering to the following guidelines:

Consent: We ensure that you provide explicit consent before receiving A2P messages from us. This consent can be obtained through our online forms or other means where you voluntarily provide your phone number and agree to receive communications.

Transparency: We provide clear information about our messaging practices, including how you can opt out of receiving A2P messages. This information is included in our terms of service and provided when you opt in.

Opt-Out Mechanism: We offer an easy way for you to opt out of receiving A2P messages. Typically, you can reply with “STOP” or follow other instructions provided in the message to unsubscribe.

Message Content: We ensure that our A2P messages contain relevant and useful information, such as order confirmations or promotional offers, and avoid sending unnecessary or misleading content.

Managing Your Preferences

You have the right to manage your communication preferences with us. If you wish to update your preferences or opt out of certain communication channels, please contact us at support@conversionly.io. We respect your choices and will adjust our communications accordingly.